Terms and Conditions – Sohan Engineering Works

Welcome to Sohan Engineering Works. By using our website (https://acservicesdhaka.com.bd/) or availing our services, you agree to the following Terms and Conditions. Please read them carefully before engaging with our services.

1. Services Provided

Sohan Engineering Works offers professional AC repair, AC installation, AC servicing, and fridge repair services across Dhaka city. All services are provided by trained and authorized technicians using genuine parts whenever applicable.

2. Service Requests

When you submit a service request via phone, email, or our contact form, we will make reasonable efforts to provide timely service. Response times may vary depending on location, service demand, and availability of parts.

3. Service Fees and Payment

All service fees will be communicated before the start of the work. Payments are due upon completion of the service unless otherwise agreed. We accept cash, bank transfer, and other digital payment methods as specified.

4. Appointment and Cancellation Policy

  • Appointments should be booked at least 24 hours in advance.
  • Cancellation or rescheduling should be notified at least 12 hours before the appointment to avoid any charges.

5. Customer Responsibilities

Customers are responsible for providing accurate information about the appliance, access to the premises, and any safety instructions necessary for our technicians to perform the service safely.

6. Warranty and Liability

All repairs and installations come with a limited warranty as communicated per service. Sohan Engineering Works is not responsible for damage caused by misuse, neglect, or natural disasters. Liability is limited to the cost of the service provided.

7. Use of Website

By using our website, you agree not to:

  • Upload or distribute malicious software or content
  • Violate any applicable laws
  • Interfere with website functionality or security

8. Privacy

We collect and process personal data as described in our Privacy Policy. By using our services, you consent to our data practices.

9. Intellectual Property

All content on this website, including text, images, and logos, is the property of Sohan Engineering Works and is protected under intellectual property laws. You may not copy, reproduce, or distribute content without permission.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes will be resolved in the courts of Dhaka.

12. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Last Updated: January 2026